SRE Weekly Issue #182

A message from our sponsor, VictorOps:

Collaborate with the right teammates, find the right information and resolve system outages in minutes. Play the VictorOps on-call game to test your skillz and compete against your friends and coworkers.

http://try.victorops.com/sreweekly/on-call-game

Articles

Friday deploys are going to be necessary occasionally, even if we try to ban them. Doing so will only mean that we’re less experienced at executing Friday deploys successfully.

Will Gallego

Jet engines are Complicated. The system of jet engine maintenance (including the technicians, policies, schedules, etc) is Complex. Understanding the difference is key to managing complex systems.

Adam Johns

In this issue, we have articles from the front-line, as well as from safety, legal, leadership, human factors and psychology specialists.

Hindsight is a magazine targeted at air traffic controllers. An example article title from this issue:

Mode-Switching in Air Traffic Control

Thanks to Greg Burek for this one.

The US Federal Communications Commission released their report on an outage last December that took down 911 (emergency services) across a large swathe of the US.

This outage was caused by an equipment
failure catastrophically exacerbated by a network configuration error.

They’re two separate concepts, but they’re often presented together, blurring the line between them.

Daniel Abadi

I love the idea of applying the ideas of resilience engineering to child welfare services. This article quotes from Hollnagel and Dekker.

Tom Morton and Jess McDonald

Outages

Updated: August 25, 2019 — 8:40 pm
A production of Tinker Tinker Tinker, LLC Frontier Theme